Go to Mac System Preferences > Security & Privacy > Privacy Tab > Microphone/Camera and grant access to Skype.įor additional information: Check out this article if you need help managing your audio and video settings in Skype on desktop.
BEST CALL RECORDER FOR SKYPE MAC WINDOWS
Learn more about fixing microphone problems or if your camera doesn't work in Windows 10. Restart Skype and go to your Skype Audio & Video Settings to verify the correct device is selected within Skype.
Under both, make sure that Skype is toggled On. Go to Start, then select the Settings gear > Privacy > then select either Microphone or Camera. Check your System's Privacy Permissions. For Skype for Windows 10 (version 15) and Mac OSX Mojave (10.14 or higher) users, you must grant Skype permissions to use your desktop microphone and camera.
We're always improving call quality, so for best performance, make sure that you and the person you're calling meet the minimum system requirements for Skype and are using the latest version of Skype.Ĭheck your computer and internet connection.Ī bad connection can cause dropped calls, blocky or frozen video, and poor sound. Make sure you meet the minimum system requirements and are using the latest version of Skype. The site will tell you if there are any reported issues. You will also see the Call Quality indicator when there is an issue. A poor internet connection can cause dropped calls, delays, and poor-quality audio and video. Having problems with the quality of your Skype call? Your internet connection – or your friend’s – is the most likely culprit.